Topx app Terms & Conditions — What You Need to Know Before You Play

1 General Introduction

Topx app (topxapp.net) is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms & Conditions apply to the topxapp.net website, mobile app, and all associated services.

Accessing topx app, opening an account, or using any of our services means you have fully read and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using topx app.

Topx app is committed to maintaining a transparent relationship with users in Bangladesh. That's why we've written these Terms & Conditions in plain language — not complex legal jargon. However, in the event of any dispute, the interpretation of topx app's management shall be considered final.

2 Account Registration

A valid account is required to use topx app. All information provided at registration must be accurate, complete, and up to date.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• You must provide your correct name, mobile number, and payment details during registration.
• Keep your account password confidential. You must not allow anyone else to access or use your account.
• If you notice any suspicious activity on your account, contact the topx app support team immediately.
• Topx app may request a national ID or other documents at any time for account verification purposes.

3 Age & Eligibility

Users must be 18 years of age or older to participate on topx app. Minors are not permitted to use topx app.

• By registering, you confirm that you are 18 years of age or older.
• Providing false information about your age will result in permanent account closure, and your balance may be forfeited.
• Topx app may request documents for age verification at any time.
• Residents of countries or regions where online betting is prohibited by law are not permitted to use topx app.

4 Betting Rules

The following rules apply when placing bets on topx app. Failure to comply may result in your bet being voided.

• Once a bet is confirmed, it cannot be changed or cancelled, unless the topx app Cash Out feature is available.
• If incorrect odds are displayed due to a technical error, topx app reserves the right to void the affected bets.
• Bets must be placed before the match begins — if Live Betting is available, you may also bet while the match is in progress.
• If a match is cancelled or incomplete, topx app will act in accordance with standard industry rules.
• Arbitrage betting across multiple accounts on the same match is strictly prohibited.
• Minimum and maximum bet limits are set by topx app and may be updated at any time.

5 Deposits & Withdrawals

The terms and conditions for deposits and withdrawals on topx app are outlined below. For any payment-related issues, please contact our support team.

• The minimum deposit is ৳200. Deposits can be made via Mobile Pay, Nagad, and Rocket.
• Deposits are generally instant. Bank transfers may take up to 24 hours to process.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Account verification is required to process withdrawals. Unverified accounts may have withdrawals put on hold.
• Withdrawals must be made to the same payment method used for the deposit — transfers to third-party accounts are not permitted.
• Withdrawals may be restricted if bonus wagering requirements have not been met.
• Topx app reserves the right to place a hold on withdrawals in cases of suspicious transactions.

6 Bonuses & Promotions

Topx app regularly offers a variety of bonuses and promotions. In addition to these Terms & Conditions, each bonus carries its own specific terms, which are outlined on the promotions page.

• The welcome bonus is available to new members only and can be claimed once.
• A wagering requirement must be met before bonus funds can be withdrawn.
• Multiple accounts, or multiple members of the same household, cannot claim the same bonus.
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited.
• Topx app reserves the right to modify or cancel any bonus at any time without prior notice.
• Reload bonus, cashback, and free bet terms apply separately.

7 Prohibited Activities

The following activities are strictly prohibited on topx app. Any violation of these Terms & Conditions will result in account closure.

• Creating multiple accounts or using another person's account.
• Match fixing or any form of fraudulent betting activity.
• Placing bets using software, bots, or any automated system.
• Attempting to exploit bonuses for unfair advantage.
• Attempting to hack or damage the topx app system.
• Threatening or harassing other users.
• Money laundering or conducting transactions using funds from illegal sources.

8 Account Closure & Suspension

Topx app may suspend or permanently close accounts under the following circumstances.

• For violations of these Terms & Conditions.
• If requested verification documents are not submitted within the specified timeframe.
• The account has been inactive for an extended period (12 months).
• The user has submitted a self-exclusion request.
• Due to a court order or legal obligation.

You can also request account closure at any time through our support team. Before the account is closed, you will have the opportunity to withdraw any verified balance.

9 Privacy & Data Protection

Topx app is committed to protecting your personal information. For full details on how your data is collected, used, and stored, please refer to our Privacy Policy Available on the page.

• Topx app never sells your personal information to third parties.
• Payment information is secured with SSL encryption.
• User information may be disclosed to authorities when required by law.

10 Disclaimer & Limitations

Topx app provides its services on an "as is" basis. topx app is not directly liable for any losses resulting from technical errors, internet disruptions, or third-party issues.

• Topx app is not liable for any financial losses arising from betting.
• No compensation will be provided for temporary platform unavailability.
• Users are solely responsible for any compromise of their own password or login credentials.

11 Right to Amend Rules

Topx app reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-app notification.

Continued use of topx app after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

12 Contact

If you have any questions or complaints about these Terms & Conditions, please reach out to the topx app support team.

• Email: support@topxapp.net
• Live Chat: Available at the bottom right of any page on topxapp.net
• Hours: 24 hours, 7 days