Topx app FAQ — Answers to All Your Questions

On topx app to access All you need is your registered mobile number or email and your password. If 2FA is enabled, you'll also need an OTP code. You can log in from any internet-connected device.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email, and an OTP will be sent to you. Use that code to set a new password. The whole process takes under a minute. After resetting, choose a strong new password for your security.

Each person may only hold one account on topx app. Creating multiple accounts violates topx app's Terms & Conditions. If multiple accounts are detected, they may be closed and any bonuses forfeited.

A completed KYC verification is required to make withdrawals on topx app. You'll need to upload a photo of your national ID or passport. Verification is usually completed within 24 hours, and you only need to do it once.

After logging in, you can update your phone number, email, and password from Account Settings. To change your name or date of birth, you'll need to contact the Support Team, as these are tied to your KYC verification.

topx app supports the most popular payment methods in Bangladesh, including Mobile Pay, Nagad, Rocket, DBBL Mobile Banking, and bank transfer. Mobile banking is the fastest option, usually completing in just a few minutes.

The minimum deposit on topx app may vary depending on the payment method. Generally, mobile banking deposits start from as little as ৳500. For the latest limits, check the Wallet section or contact support.

Withdrawals from topx app via mobile banking typically complete within 15 minutes to 24 hours. Bank transfers may take 1–3 business days. If your KYC verification is incomplete, withdrawals may be delayed.

topx app does not charge any additional fees for deposits. However, your mobile banking provider (such as Mobile Pay or Nagad) may apply their standard transaction fees. Check with your payment provider for details.

In some cases, balance updates may take a few minutes due to network delays. If your balance hasn't reflected after 30 minutes, email us at support@topxapp.net with your transaction reference number or reach out via live chat.

topx app offers several types of bonuses — a welcome bonus for new users, daily cashback, deposit bonuses, free spins, and a referral bonus. On the latest promotions page Go there to view all offers.

Every bonus comes with its own wagering requirements. Typically, you need to wager the bonus amount a set number of times before withdrawing. Terms are listed alongside each offer — make sure you read them. Keep expiry dates in mind too, as bonuses have a validity period.

After logging in to topx app, you'll find your unique referral code. When a friend registers using your code and makes their first deposit, you'll receive a referral bonus. Your friend also gets a special benefit. Details On the promotions page View.

Bonuses generally cannot be withdrawn directly. You'll need to meet the specified wagering requirements before any bonus winnings become withdrawable. Each bonus has its own terms, so read them carefully before claiming an offer.

topx app offers over a thousand games, including slots, Live Casino (roulette, blackjack, baccarat, Dragon Tiger), table games, fishing games, and crash games. Games page to view the full list.

All games on topx app use RNG (Random Number Generator) technology, ensuring completely random and unbiased results. Live Casino games are hosted by professional live dealers and streamed in real time.

If a game won't load or crashes mid-session, try refreshing the page first. Clear your browser cache and try again. If the problem persists, switch to a different browser or use the topx app. If none of that works, contact the Support Team.

topx app lets you bet on cricket (IPL, BPL, Test, ODI), football (Premier League, Champions League, La Liga), tennis, badminton, hockey, and more top events from around the world. On the Sports Betting page View details.

Yes, topx app supports live betting during matches. Odds update every second. After logging in, go to the Sports section, select the "Live" tab, and place real-time bets on ongoing matches.

Once a bet is confirmed, it generally cannot be cancelled. However, if the cashout feature is active, you may have the option to settle your bet mid-match at a set value. Availability depends on the specific match and market.

topx app uses SSL/TLS encryption to keep all data secure. Your personal information and payment data are never shared with third parties. To learn more, Privacy Policy Read.

After logging in, go to Account Settings, open the "Security" section, and enable two-factor authentication. Once your mobile number is verified via OTP, 2FA will be active. From then on, logging in from a new device will require an OTP.

Change your password immediately and contact us at support@topxapp.net or via live chat. The Support Team will temporarily lock the account and investigate. topx app will never ask for your password by phone or email.

topx app is available for Android devices as an APK file. Download page and download it directly. iOS users can open topxapp.net in a mobile browser to enjoy the same experience.

To install the APK on an Android phone, first go to Settings > Security and enable "Install from unknown sources". Then visit the Download page Download the APK from there and install it. Then turn the option off again. If the issue persists, contact support.

When a new update is available, topx app will automatically notify you when you open the app. Or visit the Download page Go there and download the latest version, then install it over your existing one — your account data will remain intact.

Yes, the topx app mobile app includes all the features available on the website. Games, Sports Betting, Live Casino, deposits, withdrawals, and bonus claims — everything is accessible from the app. You'll also receive push notifications for new offers.

You can reach the topx app Support Team in three ways: live chat (fastest), email at support@topxapp.net, or by submitting a ticket directly from within the app. Support is available 24/7 in Bangla.

Live chat typically gets a response within 2–5 minutes. Email support replies within 24 hours. For urgent payment or security issues, live chat is always the best option.

topx app takes responsible gaming seriously. You can set daily deposit limits, betting limits, or a temporary break (Self-Exclusion) on your account at any time. To learn more, Responsible Gaming View page.

To permanently close your account, email support@topxapp.net or submit a request via live chat. Before closing, make sure to withdraw any eligible balance. For a temporary break, you can also use the Self-Exclusion option.